Unit10, Oxford Office Park, 3 Bauhinia St, Highveld, Centurion, 0157

+27 (0) 12 884 6077

info@digik.co.za. 

FAQ

FAQ: straight answers to the questions we hear most from prospective clients.

Find Your Answers

Common Questions About Data, BI & AI Solutions

Whether you're exploring your first BI platform or planning an AI-driven transformation, here's what South African enterprises most often ask us before getting started. This FAQ covers our services, technologies, engagement models, data protection under POPIA and how to get started.
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Common Questions

Data, BI & AI FAQ

We work primarily across Public Utilities, Energy and Resources, Financial Services, Telecoms, Retail, Mining, and Government, with 30+ years of delivery experience in these exact sectors, including national-scale platforms for Eskom and the South African Reserve Bank.

It depends on scope, from focused discovery workshops (a few weeks) to multi-year strategic partnerships like our ongoing Eskom engagement (2019-present). We scope every project around your specific outcomes, not a fixed template.

Yes. Alongside our six consulting service pillars, we offer specialist IT Talent Solutions & Recruitment for Data Engineering, BI, Data Science and AI roles, permanent, contract, or executive search.

Data governance, security and POPIA-compliant handling are built into every engagement by design, not bolted on afterwards. This is proven in high-stakes regulatory environments, including our work for the South African Reserve Bank.

Book a free Discovery Call. We'll talk through your current data maturity, your goals, and the fastest path to measurable value, no obligation.

All three. We're technology-agnostic by design, we choose the right platform (Azure, AWS, Oracle, SAP, or on-premise) for your requirements and regulatory constraints, not the other way around.

We're practising specialists, not generalist consultants. Our Managing Director has personally architected and delivered the platforms we talk about, including SARB's complete Operational Data Store and Eskom's revenue reconciliation platform, so every engagement is grounded in real, at-scale delivery experience.

Yes. We have deep experience across Microsoft (SQL Server, Power BI, Azure, Fabric), Oracle (OBIEE, Essbase, ODI), SAP (Business Objects, HANA, BW), AWS, and major Big Data platforms. We integrate with what you have rather than forcing a rebuild.

Our track record includes Tier-1 national institutions, but the same frameworks and methodologies apply at smaller scale. If you have a genuine data, BI, analytics, or AI challenge, we're happy to have a conversation about fit.

We are technology-agnostic, with deep experience across Microsoft (Power BI, Fabric, Azure), AWS, Oracle (including Essbase), SAP (HANA, BW and BusinessObjects), Qlik, SAS, Databricks and Snowflake. We recommend what fits your environment and budget rather than pushing a single vendor.

Clients typically start with a short Discovery engagement, move into Project-Based Delivery for a defined platform or initiative, and continue under a Retainer & Managed Services agreement for ongoing support and enhancements. Each model is scoped and quoted around your outcomes.

Our head office is at Oxford Office Park in Highveld, Centurion. We support clients across South Africa and the wider region, both on site and remotely.

Yes. We regularly work as an extension of in-house teams and alongside other vendors, sharing knowledge so your people can confidently run and grow the solution after go-live.

Eskom Topline Essbase revenue analytics platform
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30+

Years of Experience

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Can’t find your answer in our FAQ? Get in touch for expert advice on your data, BI, and AI strategy, or see how we work in our engagement models and case studies. We regularly update this FAQ based on new client questions.
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